Code of Conduct

Designated Safeguarding Officer: Anna Gross
Contact information: firstresponse@projectaccess.co

You must:

  • CC in a Project Access email in all correspondence with your mentor/mentee.

  • Not be in contact over Skype/in person/over the phone more than 3 times a month.

  • Treat all young people with respect.

  • Treat all information and data (including photographs and video footage) pertaining to a young person with sensitivity.

  • Avoid being alone with a young person. If you meet in person you should be in a public place, like a coffee shop, a public meeting room, or a co-working space.

  • Avoid doing calls from or near your bed, as this can be misinterpreted. Instead, maintain a professional setting and find a space in your kitchen, in a coffeeshop or at your desk. 

  • Be sensitive to the needs of young people.

  • Respect a young person’s right to personal privacy.

  • Remember that someone else might misinterpret your actions, no matter how well intentioned.

  • Be aware that any physical contact with a young person can be misinterpreted and should always be avoided.

  • Recognise that special caution is required when discussing sensitive issues with young people.

  • Challenge unacceptable behaviour and report all allegations/suspicions of abuse to the Designated Safeguarding Officer.

  • Operate within Project Access’s Safeguarding Children Procedures in the event of any disclosure/concern.

You must not:

  • Act in a manner that excludes the young people you are working with.

  • Make suggestive or derogatory remarks in front of young people.

  • Have inappropriate contact or verbal contact with young people.

  • Show favouritism to any individual.

  • Be under the influence of alcohol or other substances when working on activities involving young people.

  • Transfer the personal data of young people to third parties without express permission from relevant Project Access staff, the young person or their family.

  • Allow your own priorities to compromise the care, happiness or wellbeing of young people.

  • Jump to conclusions about others without checking the facts.